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Key Features
ITIL® Practitioner Certification Training SCHEDULE
In-Person
Classroom
USD : $2149.00$ 2049.00
Live Online
Classroom
USD : $1399.00 $ 1299.00
Online
Self Study
USD : $789.00$ 699.00
ITIL® Practitioner Certification Training DESCRIPTION
Course Agenda
Course Overview
Our course endeavours to provide extensive knowledge on identifying and delivering improvement initiatives at the workplace. The students/professionals will be prepared for the ITIL Foundation pertaining to deal with the various aspects. Global Certify’s extensive course focuses on the guiding principles including design for experience, work holistically, collaboration, transparency, simplicity, progressing iteratively, focusing on value among others. The course provides a detailed understanding of communication principles, communication types, and good communication. It also incorporates scenario-based learning along with hands-on real-time expertise.
Upon completion of this course, you will be able to: Explore the IT Service Management concepts that drive continual service improvement. Learn to apply the ITSM guiding principles practically. Learn the CSI approach for managing the improvements in a specific organizational ambiance Learn using the measurement and metrics for facilitating the service improvement persistently. Lean the effective communication for facilitating the service improvement continuously. Learn supporting the service improvement continually by applying the organizational change management
ITIL® Practitioner Certification Training Exam & Certification
Step 1: Ensure you are 100% confident and ready to take the exam. Step 2: Collect your AXELOS ITIL V3 Foundation exam voucher from Support on day 2 of the training. Step 3: The exam voucher is valid for 12 months from the date of issue. Step 4: Schedule your online ITIL V3 Foundation exam and follow the instructions mentioned in the email. Step 5: Answer all 40 questions and click on submit to review the test. Step 6: Exam results are displayed on your screen immediately after you submit the test. Step 7: Download the soft copy of your ITIL V3 Foundation certificate from AXELOS/Peoplecert portal. Step 8: Congratulations! You are now a certified ITIL V3 Foundation professional. Go ahead and update your profile online with an internationally valid license number.
Questions: 40 MCQ. Duration: 60 minutes. Pass Score: 65% percentile. Exam Type: Closed book.
Included in the course fee.
The ITIL V3 Foundation exam voucher comes with a validity of 12 months or until the AXELOS official removes ITIL V3 Foundation from the training catalog.